MASTER TERMS OF SERVICE

Effective Date: 02/26/2026

Entity: Minotaur.io LLC (Florida)

These Master Terms of Service (“Terms”) govern access to and use of Minotaur Sales, Minotaur ATS, and related services (collectively, the “Services”) operated by Minotaur.io LLC (“Minotaur,” “we,” “us,” or “our”).

1. Accounts and Eligibility

Users must provide accurate registration information and maintain account security. Accounts may be suspended or terminated for violations of these Terms or the Acceptable Use Policy.

2. Licensed Access Model

Access to certain datasets within the Services is granted via a credit-based licensing model. Credits provide limited, non-transferable, non-exclusive rights to access specific records for authorized business purposes. Access may be time-bound as described in product documentation.

3. Data Role Clarification

Minotaur operates under a dual data role model:

(a) Client-Uploaded Data – Where a customer uploads contacts, resumes, or other data into the Services, the customer is the Controller and Minotaur acts as Processor pursuant to the Data Processing Addendum (DPA).

(b) Minotaur-Owned Datasets – For data made available through Minotaur Sales, the collaborative recruitment database, or other platform-owned datasets, Minotaur acts as an independent Controller. Customers receive licensed access only, and no ownership rights are transferred.

(c) Collaborative Contributions – Where users contribute candidate information to a collaborative pool, they represent that they have a lawful basis to do so. Upon contribution, Minotaur governs the collaborative dataset as Controller for platform administration purposes.

4. Restrictions on Use

Users may not:
• Scrape, harvest, or reconstruct datasets
• Resell or redistribute licensed data
• Circumvent access controls or rate limits
• Use data for unlawful, discriminatory, or abusive purposes
• Attempt unauthorized API bulk extraction

5. Retention and Access Expiration

Access to certain records may expire after a defined entitlement period. Re-access may require additional credits. Platform access rights do not guarantee perpetual availability of records.

6. Fees and Credits

Credits are non-refundable unless required by law. Subscription fees and pricing structures are described in applicable order forms or pricing pages.

7. Confidentiality

Users agree to protect confidential information accessed through the Services and use it only for authorized purposes.

8. Security Measures

Minotaur implements reasonable technical and organizational safeguards as described in our Security Overview. No system can guarantee absolute security.

9. Termination

Minotaur may suspend or terminate accounts for violations of these Terms, the Acceptable Use Policy, or applicable law. Upon termination, licensed access rights cease.

10. Limitation of Liability

To the maximum extent permitted by law, Minotaur’s liability is limited to fees paid in the twelve (12) months preceding the claim. Minotaur shall not be liable for indirect, incidental, special, or consequential damages.

11. Indemnification

Users agree to indemnify and hold harmless Minotaur from claims arising from misuse of the Services or violation of these Terms.

12. Dispute Resolution

Disputes shall be resolved under Florida law. Parties agree to binding arbitration unless otherwise required by applicable law.

13. Changes to Terms

Minotaur may update these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

14. Contact Information

For legal inquiries, contact legal@minotaur.io.