Terms of Service

These Master Terms of Service (“Terms”) govern access to and use of Minotaur Sales, Minotaur ATS, and related services (collectively, the “Services”) operated by Minotaur.io LLC (“Minotaur,” “we,” “us,” or “our”).

Accounts and Eligibility

Users must provide accurate registration information and maintain account security. Accounts may be suspended or terminated for violations of these Terms or the Acceptable Use Policy.

Licensed Access Model

Access to certain datasets within the Services is granted via a credit-based licensing model. Credits provide limited, non-transferable, non-exclusive rights to access specific records for authorized business purposes. Access may be time-bound as described in product documentation.

Dataset Ownership & License Clarification (Enhanced)
All datasets made available through the Services remain the exclusive property of Minotaur or its licensors. No ownership, title, or proprietary rights are transferred. Licensed access is limited, revocable, non-transferable, non-sublicensable, and subject to platform controls. Users may not create derivative works, competing datasets, benchmarking reports, or AI/ML models based on platform data.

Data Role Clarification

Minotaur operates under a dual data role model:

Client-Uploaded Data – Where a customer uploads contacts, resumes, or other data into the Services, the customer is the Controller and Minotaur acts as Processor pursuant to the Data Processing Addendum (DPA).

Minotaur-Owned Datasets – For data made available through Minotaur Sales, the collaborative recruitment database, or other platform-owned datasets, Minotaur acts as an independent Controller. Customers receive licensed access only, and no ownership rights are transferred.

Collaborative Contributions – Where users contribute candidate information to a collaborative pool, they represent that they have a lawful basis to do so. Upon contribution, Minotaur governs the collaborative dataset as Controller for platform administration purposes.

Restrictions on Use

(a) Scrape, crawl, harvest, copy, or systematically extract data from the Services;
(b) Reconstruct, replicate, mirror, benchmark, reverse engineer, or derive datasets or platform functionality;
(c) Create derivative databases or competing products based on platform data;
(d) Use platform data to train artificial intelligence, machine learning models, automated profiling tools, or data enrichment systems;
(e) Resell, sublicense, publish, transfer, or redistribute licensed data to third parties;
(f) Circumvent access controls, rate limits, entitlement restrictions, or monitoring systems;
(g) Use the Services for unlawful, discriminatory, harassing, abusive, or unethical purposes;
(h) Conduct outreach in violation of applicable anti-spam, marketing, employment, or data protection laws;
(i) Misrepresent recruiting or business context when accessing licensed data;
(j) Attempt unauthorized API bulk extraction or automated access outside supported integrations.

All licensed access is subject to platform-based enforcement controls, monitoring, and entitlement expiration.

Retention and Access Expiration

Access to certain records may expire after a defined entitlement period. Re-access may require additional credits. Platform access rights do not guarantee perpetual availability of records.

Fees and Credits

Credits are non-refundable unless required by law. Subscription fees and pricing structures are described in applicable order forms or pricing pages.

Confidentiality

Users agree to protect confidential information accessed through the Services and use it only for authorized purposes.

Security Measures

Minotaur implements reasonable technical and organizational safeguards as described in our Security Overview. No system can guarantee absolute security.

AI & Automated Processing

The Services may incorporate AI-assisted features, ranking systems, enrichment tools, or automated decision support. Users are responsible for reviewing AI-generated outputs. Minotaur does not guarantee accuracy of automated outputs and disclaims liability arising from reliance on such outputs.

Data Accuracy Disclaimer

Minotaur does not warrant the accuracy, completeness, timeliness, or continued availability of any dataset. Data may be modified, corrected, suppressed, or removed at any time without notice.

Platform Availability & Modification Rights

Minotaur may modify, suspend, discontinue, restrict, or remove features, datasets, records, or functionality at its discretion without liability. Continued access to specific records is not guaranteed.

Investigation, Monitoring, and Enforcement Rights

Minotaur reserves the right, in its sole discretion, to monitor usage patterns, reveal activity, export events, API interactions, and system logs for compliance and security purposes.

Minotaur may investigate suspected violations of these Terms, the Acceptable Use Policy, or applicable law. Where violations are suspected or detected, Minotaur may, without prior notice:

(a) Suspend or terminate access;
(b) Revoke credits or entitlements;
(c) Restrict functionality;
(d) Remove or suppress data access;
(e) Report unlawful conduct to appropriate authorities;
(f) Pursue civil remedies.

Enforcement actions may be taken without refund, and no compensation shall be owed for suspended or revoked access resulting from violations.

Suspension and Termination

Minotaur may suspend, restrict, or terminate access to the Services:

(a) For violations of these Terms, the Acceptable Use Policy, or applicable law;

(b) For suspected abuse, misuse, or security risk;

(c) For non-payment of fees;

(d) At Minotaur’s discretion upon reasonable notice, which may be provided electronically.

Upon termination, licensed access rights immediately cease. Minotaur may delete or disable access to account data in accordance with applicable contractual and legal requirements.

Termination does not relieve User of outstanding payment obligations

Disclaimer of Warranties

THE SERVICES, INCLUDING ALL DATASETS, CONTENT, FEATURES, AND FUNCTIONALITY, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINOTAUR DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

(a) IMPLIED WARRANTIES OF MERCHANTABILITY;
(b) FITNESS FOR A PARTICULAR PURPOSE;
(c) NON-INFRINGEMENT;
(d) ACCURACY, COMPLETENESS, OR RELIABILITY OF DATA;
(e) UNINTERRUPTED OR ERROR-FREE OPERATION;
(f) SECURITY FREE FROM UNAUTHORIZED ACCESS;
(g) RESULTS OR OUTCOMES OBTAINED FROM USE OF THE SERVICES.

MINOTAUR DOES NOT WARRANT THAT DATA OBTAINED THROUGH THE SERVICES IS CURRENT, VERIFIED, OR SUITABLE FOR ANY PARTICULAR BUSINESS, LEGAL, OR COMPLIANCE PURPOSE.

USERS ASSUME FULL RESPONSIBILITY FOR HOW DATA IS USED AND FOR ANY DECISIONS MADE BASED ON PLATFORM CONTENT OR AI-GENERATED OUTPUTS.

USER ACKNOWLEDGES THAT MINOTAUR IS A TECHNOLOGY PLATFORM PROVIDER AND IS NOT RESPONSIBLE FOR THE CONDUCT OF USERS, THE LEGALITY OF COMMUNICATIONS, OR DOWNSTREAM DATA USAGE. MINOTAUR DOES NOT ASSUME ANY DUTY TO SUPERVISE, CONTROL, OR VERIFY USER ACTIVITIES.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINOTAUR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY USER TO MINOTAUR DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL MINOTAUR BE LIABLE FOR:

(a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
(b) LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, OR GOODWILL;
(c) LOSS OF DATA OR COST OF SUBSTITUTE SERVICES;
(d) REGULATORY FINES OR PENALTIES INCURRED BY USER;
(e) CLAIMS BROUGHT BY THIRD PARTIES ARISING FROM USER’S USE OF THE SERVICES;

(f) RELIANCE ON DATA OR AI-GENERATED OUTPUTS.

THE LIMITATIONS SET FORTH HEREIN APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF MINOTAUR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(g) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnification

Users shall indemnify, defend, and hold harmless Minotaur, its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, actions, investigations, liabilities, damages, losses, judgments, settlements, fines, penalties, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

(a) User’s misuse of the Services;
(b) User’s violation of these Terms or the Acceptable Use Policy;
(c) User’s violation of applicable laws, including anti-spam, employment, privacy, data protection, and marketing regulations;
(d) User’s outreach, recruiting, marketing, or other communications conducted using data obtained through the Services;
(e) User’s upload, contribution, or processing of Client-Uploaded Data without appropriate legal authority or lawful basis.

Minotaur reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification, at User’s expense.

Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

(a) Mandatory Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

(b) Location and Procedure. Arbitration shall take place in Florida, unless the parties agree to conduct proceedings remotely. The arbitrator shall have exclusive authority to resolve disputes regarding the interpretation, enforceability, or scope of this arbitration provision.

(c) Individual Capacity Only. All claims must be brought in the parties’ individual capacities and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

(d) Class Action Waiver. Users expressly waive any right to participate in class actions, class arbitrations, or representative proceedings. The arbitrator may award relief only to the individual claimant and only to the extent necessary to resolve that claimant’s individual claim.

(e) Jury Trial Waiver. To the maximum extent permitted by law, Users waive the right to a trial by jury.

(f) Small Claims Exception. Either party may bring qualifying claims in small claims court in Florida on an individual basis.

(g) Opt-Out Right. Users may opt out of this arbitration provision by sending written notice to legal@minotaur.io within thirty (30) days of first accepting these Terms. The notice must clearly state the User’s intent to opt out.

(h) Governing Law. These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

(i) Survival and Severability. This arbitration provision shall survive termination of these Terms. If any portion of this section is found unenforceable, the remaining provisions shall remain in effect.

(j) This arbitration provision is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

Entire Agreement; No Reliance

These Terms constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous understandings.

User acknowledges that it has not relied on any representation, warranty, or statement not expressly set forth in these Terms.

Changes to Terms

Minotaur may update these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.